SOTR GROUP – PRIVACY POLICY

When you interact with our Site, we may collect the following types of information:

• Personal Information: Name, email address, phone number, reservation details, special requests, or any information you voluntarily submit through contact forms, newsletter sign-ups, or booking platforms.
• Technical Information: IP address, browser type, operating system, referral URLs, and browsing activity on our Site.
• Cookies & Tracking: We use cookies and similar technologies to enhance your experience, analyze website usage, and deliver targeted advertising.

We use the information collected to:

• Provide and improve our services.
• Respond to inquiries, process bookings, or contact you about your reservation.
• Send newsletters, offers, and promotional communications (if you opt in).
• Monitor website performance and enhance user experience.
• Ensure the security and integrity of our website and services.

We do not sell your personal information. However, we may share your information with:

• Trusted third-party service providers who assist in operating our website or booking platforms.
• Marketing platforms (e.g., email marketing tools) if you’ve opted in for communications.
• Legal authorities, if required by law or necessary to protect our rights.

You may:

• Opt out of marketing communications at any time by clicking “unsubscribe” in our emails.
• Request access to or correction of your personal data by sending us an email.
• Request deletion of your personal data, subject to legal and contractual obligations.

We implement reasonable security measures to protect your information. However, no online platform is 100% secure. We encourage you to take appropriate measures to protect your own information online.

Our website may contain links to third-party websites or booking platforms. We are not responsible for the privacy practices of those third parties. Please review their privacy policies when visiting their sites.

Our website is not intended for children under the age of 13. We do not knowingly collect personal data from minors.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the Site constitutes acceptance of any revised policy.

If you have questions or concerns about this Privacy Policy or your personal data, please contact:

SOTR Group
Click here to email us.

From time to time, the SOTR Group may conduct photography and videography within its restaurants for the purposes of marketing, social media content, promotional material, or media features.

While we always strive to respect the privacy of our guests, and endeavour to ensure no identifiable individuals are featured without explicit permission, guests should be aware that:

• Some imagery may capture patrons incidentally in the background.
• By entering the premises during a shoot, you acknowledge the possibility of appearing in photography or video content.
• If you do not wish to be included, please inform a staff member on-site, and we will take reasonable steps to respect your preference.

Despite these efforts, there remains a minimal risk of incidental inclusion in content used for public-facing platforms.